Zyrova Technologies LLC ("Company," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, process, share, and safeguard your Personal Data when you visit our website www.zyrova.com (and its subdomains) (the "Website"), use our services (including web design, development, SEO, digital marketing, and maintenance – collectively, the "Services"), or otherwise interact with us.

Please read this Privacy Policy carefully. By accessing or using our Website or Services, you acknowledge that you have read, understood, and agree to the collection, storage, use, and disclosure of your Personal Data as described in this Privacy Policy and our Terms and Conditions Page Here. If you do not agree with our policies and practices, your choice is not to use our Website or Services.

1. Definitions

• Personal Data: Any information relating to an identified or identifiable natural person.
• Processing: Any operation performed on Personal Data, such as collection, recording, organization, storage, adaptation, retrieval, use, disclosure, dissemination, or destruction.
• Data Controller: The entity that determines the purposes and means of the Processing of Personal Data. For this policy, Zyrova Technologies LLC is the Data Controller.
• Data Subject: The identified or identifiable natural person to whom Personal Data relates.

2. Information We Collect

We collect information about you directly from you, automatically through your use of our Website and Services, and sometimes from third parties.

2.1 Information You Provide Directly

We collect Personal Data you provide when you:

• Contact Us: Name, email address, phone number, company name, message content when you fill out contact forms, request a quote, book a call, or email us.
• Use Our Services: Information needed to provide the Services, such as project requirements, business details, content for your website (text, images, etc.), and feedback.
• Make Payments: Billing address, payment card details (processed securely by third-party payment processors like Stripe or PayPal – we do not store full card numbers).
• Create an Account (if applicable): Username, password, account preferences.
• Subscribe to Newsletters/Marketing: Email address, name, preferences.
• Participate in Surveys or Promotions: Information you provide in response.

2.2 Information Collected Automatically

When you navigate through and interact with our Website or Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Log Data: IP address, browser type and version, operating system, device type, pages viewed, time spent on pages, referring website URLs, dates and times of visits.
• Usage Data: Information about how you use the Services, features you use, clicks, interactions.
• Cookies and Similar Technologies: We use cookies, web beacons (pixels), and other tracking technologies. See Section 7 ("Cookies and Tracking Technologies") for details.

2.3 Information from Third Parties

We may occasionally receive information about you from other sources, including:

• Analytics Providers: Such as Google Analytics, which provide aggregated or anonymized data about website traffic and user behavior.
• Marketing and Advertising Partners: To help us measure the effectiveness of campaigns or reach potential clients (e.g., social media platforms, ad networks).
• Payment Processors: Confirmation of payment transactions.
• Publicly Available Sources: Such as business directories or LinkedIn, for potential client outreach.

3. Legal Basis for Processing Personal Data (GDPR)

If you are located in the European Economic Area (EEA), UK, or Switzerland, our legal basis for collecting and using the Personal Data described above will depend on the Personal Data concerned and the specific context in which we collect it. We generally process Personal Data based on one or more of the following legal grounds:

• Consent: Where you have given clear consent for us to process your Personal Data for a specific purpose (e.g., subscribing to newsletters).
• Contract: Where processing is necessary for the performance of a contract to which you are party or to take steps at your request before entering into such a contract (e.g., providing Services you requested).
• Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject (e.g., tax laws, responding to legal requests).
• Legitimate Interests: Where processing is necessary for our legitimate interests (or those of a third party), provided these interests are not overridden by your data protection interests or fundamental rights and freedoms (e.g., improving our Services, marketing analysis, preventing fraud, network security).

4. How We Use Your Information

We use the information we collect for various business purposes, including:

• Providing and Managing Services: To fulfill our contracts, deliver web design, SEO, marketing, and maintenance services, manage projects, and provide customer support.
• Communication: To respond to inquiries, send service-related communications (updates, invoices, technical notices), and provide information you request.
• Payment Processing: To process payments for our Services.
• Improvement and Development: To understand how users interact with our Website and Services, analyze trends, improve functionality and user experience, and develop new offerings.
• Marketing and Advertising: To send newsletters, promotional materials, and other information about our Services that may interest you (where permitted by law and with your consent where required). You can opt-out at any time.
• Personalization: To personalize your experience on our Website or Services.
• Security and Fraud Prevention: To maintain the security and integrity of our Website, Services, and systems, prevent fraud, enforce our terms, and protect our rights and the rights of others.
• Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.

5. How We Share Your Information

We do not sell your Personal Data. We may share your Personal Data with third parties only in the ways described in this Privacy Policy:

• Service Providers: We engage third-party companies and individuals to perform services on our behalf (e.g., website hosting, payment processing, data analysis, marketing assistance, email delivery, customer service, security services). These providers have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Examples include Stripe, PayPal, Google (Analytics, Ads), Meta (Facebook Pixel), hosting providers (like AWS, Cloudflare), CRM systems (like HubSpot).
• Legal Requirements: We may disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency), including to meet national security or law enforcement requirements.
• Protection of Rights: We may disclose information where we believe it necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms and Conditions, or as evidence in litigation in which we are involved.
• Business Transfers: If Zyrova Technologies LLC is involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your Personal Data may be sold or transferred as part of such a transaction as permitted by law and/or contract.
• With Your Consent: We may share your information for other purposes with your explicit consent.

6. Your Privacy Rights

Depending on your location (e.g., EEA, UK, California), you may have certain rights regarding your Personal Data. These rights may include:

• Right to Access: Request access to the Personal Data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete Personal Data.
• Right to Erasure (Right to be Forgotten): Request deletion of your Personal Data, subject to certain exceptions (e.g., legal obligations, ongoing contracts).
• Right to Restrict Processing: Request the restriction of processing of your Personal Data under certain conditions.
• Right to Data Portability: Request to receive your Personal Data in a structured, commonly used, and machine-readable format, and have the right to transmit those data to another controller.
• Right to Object: Object to the processing of your Personal Data based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: If processing is based on consent, you have the right to withdraw your consent at any time (this does not affect the lawfulness of processing based on consent before its withdrawal).
• Right to Opt-Out of Sale/Sharing (CCPA): California residents have the right to opt-out of the "sale" or "sharing" of their personal information (as defined by CCPA). We do not "sell" Personal Data in the traditional sense, but activities like using third-party advertising cookies might be considered "sharing" under CCPA. You can manage cookie preferences as described in Section 7.
• Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights.

How to Exercise Your Rights: To exercise any of these rights, please contact us using the details in Section 14 ("Contact Us"). You may need to provide specific information to help us confirm your identity and process your request. We will respond to your request within the timeframes required by applicable law.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like web beacons or pixels) to collect and use Personal Data about you, including to serve interest-based advertising.

• What are Cookies: Cookies are small text files placed on your device when you visit a website.
• Why We Use Them:
  • Essential Cookies: Necessary for the Website to function properly (e.g., security, login).
  • Performance/Analytics Cookies: Help us understand how visitors interact with our Website by collecting information anonymously (e.g., Google Analytics).
  • Functionality Cookies: Allow the Website to remember choices you make (e.g., language preference) and provide enhanced features.
  • Advertising/Targeting Cookies: Used to deliver advertisements more relevant to you and your interests, often placed by third-party advertising networks (e.g., Google Ads, Facebook Pixel).
• Managing Cookies: Most web browsers allow you to control cookies through their settings preferences. You can typically set your browser to refuse cookies or alert you when cookies are being sent. However, if you disable or refuse cookies, please note that some parts of our Website or Services may become inaccessible or not function properly. You can often opt out of interest-based advertising through industry opt-out programs like the NAI (Network Advertising Initiative) or DAA (Digital Advertising Alliance) or YourAdChoices.

8. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your Personal Data from unauthorized access, use, alteration, and disclosure. These measures include SSL encryption, access controls, firewalls, and regular security reviews. However, please be aware that no security measures are perfect or impenetrable, and transmission of information via the internet is not completely secure. We cannot guarantee the absolute security of your Personal Data.

9. Data Retention

We retain Personal Data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, to resolve disputes, and to enforce our agreements. The criteria used to determine our retention periods include the duration of our relationship with you, the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and applicable legal requirements.

10. Children's Privacy (COPPA Compliance)

Our Website and Services are not intended for children under the age of 13 (or a higher age threshold where applicable by local law). We do not knowingly collect Personal Data from children under 13. If we learn we have collected or received Personal Data from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at support@zyrova.com.

11. International Data Transfers

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. We are based in the United States, and information we collect will be processed in the U.S. By using our Services or providing us with information, you consent to this transfer, processing, and storage of your information in the United States.

If you are located in the EEA, UK, or Switzerland, we will ensure appropriate safeguards are in place for such transfers, such as Standard Contractual Clauses approved by the European Commission, or rely on other valid transfer mechanisms.

12. Links to Other Websites

Our Website may contain links to other websites not operated or controlled by us. This Privacy Policy does not apply to third-party websites. We recommend reviewing the privacy policies of any third-party websites you visit.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will post any changes on this page and update the "Last Updated" date at the top. If we make material changes, we may provide more prominent notice (such as by adding a statement to our homepage or sending you a notification via email). We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

14. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy, our data practices, or if you wish to exercise your privacy rights, please contact us:

General Inquiries:

Zyrova Technologies LLC
📧 Email: hello@zyrova.com
📞 Phone: (678) 322-7554

Privacy Inquiries:

For specific privacy-related questions or to exercise your data rights, please contact us:

📧 Email: support@zyrova.com